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Synergy Newsletter

COVID-19 update

The credit union is lobby is still closed unitl further notice. We continue to monitor the situation and hope to open the lobby back up soon. When we do, the lobby will be limited to two members at a time, social distancing required and members will be REQUIRED to wear masks. We have sanitizer available and will be cleaning member areas often. Members can still request to do their transactions through the window if they feel more comfortable.

Privacy Policy

Enclosed with your quarterly statement is a privacy notice. The privacy of member information is very important to us. This notice describes how we collect, use and protect the information about you and your accounts. We encourage you to read this document and call if you have any questions regarding its content.

Easy Bill Pay Solution

An easy bill pay solution is available to all members and it is FREE!! Just go to the merchant site payment section, enter your member number and the routing number (271080545). If using saving, be sure to use your seven-digit member number. If using checking be sure to use your you fourteen-digit checking account number located at the bottom of your checks. Most merchant site can be used to set up one-times payments or recurring monthly payments.

Unclaimed Property

If there is no activity (deposits or withdrawals) on your share account for three (3) years, the credit union, by law, is required to turn these funds over to the Department of Financial Institutions. If you receive a letter stating that your account is inactive or if you believe it to be, please contact the credit union immediately. The deadline is October 31, 2020.

Statement Fee - Please Read!!!   

Back on January 1, 2015, the Synergy Partners Credit Union began charging a $2.00 statement fee. Four years later, we are still receiving calls and questions regarding what this fee is. This fee will only be charged when a statement is required, by law, to be issued. We do apologize for this fee, but the rising costs for postage, envelopes and paper, along with regulatory requirements, have almost tripled our statement costs. You can avoid this fee by registering your account online and selecting the e-statement option. To sign up, please visit the following: www.shareteccu.com/synergypartners or visit our website, synergypartnerscu.org and click on the online banking link. Once you sign up for online access and enroll in E-statements, your statement will be sent directly to your online account for you to view and/or print. You will receive an email notification when your statement is ready. Also, if you decide E-statements are not for you, you can opt-out at any time to resume receiving paper statements. However, you will then be charged the $2.00 fee.

Holidays

October 12th – Columbus Day

November 11th – Veterans Day

November 26th – Thanksgiving Day

December 24th – Christmas Eve

December 25th – Christmas Day

December 31st – Closed at 2pm.

January 1st – New Year’s Day

Find possible events at Synergy Partners Credit Union that could have fees associated with them in the first column. Follow the row to see what the associated fee will be.

Service Fee Schedule
Effective January 1, 2020
Account Statement Reprint$5.00
Account Closing (within 90 days)$25.00
Account Research$20.00 hr.
ATM Card (Lost/Stolen)$6.00
ATM PIN Reminder$6.00
ATM Withdrawals$1.50
ATM Denials$1.00
ATM NSF Fees$28.00
Checking Account Request Denial$5.00
Copy of Cancelled Check (Mail)$2.00
Copy of Cancelled Check (Fax)$3.00
Credit Card Application Fee$25.00
Credit Card Limit Increase Request$25.00
Dormant Accounts (per qtr.)$10.00
Early W/D from Xmas Club$20.00
Late Loan Payment Fee$25.00
Loan Application Fee$25.00
Minimum Balance Fee Mo. (<$50)$5.00
Monthly Paper Statement Fee$2.00
Negative Account Balance$28.00
NSF Checks$28.00
Return Mail Fee$3.00
Reopen account fee$20.00
Stop Payments (Checking/ACH)$25.00
Stop Payments (CU Checks)$25.00
Void Issued Check Fee$3.00

End of Month Closing Time

Please be aware that the credit union closes at 3:00pm on the last business day of each month. This is necessary to process month end closing and to ensure enough time in the event of any unforeseen issues.

Winter Weather

Luckily, our winters have been relatively calm lately. In those rare instances when our weather calls for heavy snow and treacherous travel, please call ahead to make sure we are open. The safety of our membership and employees is our top priority when weather turns bad.

Tax Refunds

Have you considered having your tax refund direct deposited into your share or share draft account? All you need to do is indicate your account number and credit union routing number (271080545) on your tax form. It’s safe, easy, and quicker than the mail.

Check Requests by Mail

Please be aware that when you request a check by mail it may take several days to receive it. A check must be in the mail 10 days before we can place a stop on it.

Office Information

SYNERGY PARTNERS CREDIT UNION

11615 S. Avenue “O”, Chicago, IL 60617
Phone: (773) 646-3000
Fax: (773) 646-5682

Apple and Android Apps now available

Online:
www.shareteccu.com/synergypartners
www.synergypartnerscu.org

Email: synergypartnerscu@sbcglobal.net

Office Hours: Monday-Friday 7am to 3:50pm

Andrew Malevitis – Chairman
Linda Jakubowski – Vice Chairman
Brian E. Blaszak – President

Sonia Perez – Vice President

Margarita Padilla-Lizama – Account Rep.