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Synergy Newsletter

Member Statement Audit

You may notice that your 2nd quarter member statement is mailed in an envelope different than the normal Synergy Partners Credit Union envelope. Each year, at the end of the second quarter, your statements are examined by our independent auditor. Please note the message at the bottom of your statement. Your thorough review of your statement will ensure that the information stated is accurate, correct, and complete. If there are any discrepancies, please contact our auditor at the address provided.

COVID-19 Update

The credit union is set to re-open on July 6th. The lobby will be limited to two members at a time, social distancing required and members will be required to wear masks. You can also opt to still use the makeshift walk up window if you prefer.

Unclaimed Property

If there is no activity (deposits or withdrawals) on your share account for three (3) years, the credit union, by law, is required to turn these funds over to the Department of Financial Institutions. Dividend postings and renewing regular or IRA CD’s is not considered activity. If you receive a letter stating that your account is inactive or if you believe it to be, please contact the credit union immediately.

The Importance of Paying

Our credit union is a small credit union. Our goal is to be able to provide as many members as possible with loans.

It is important that all members with current loans maintain timely payments. This will ensure your standing with the credit union, and your credit report, is not negatively affected.

We understand that things in life happen that can affect your ability to pay. However, when you take out a loan and stop paying, it not only can result in a loss to the credit union but will also result in our inability to help others.

Communication is key!!! If you are having problems, do not ignore us, call us. We will try to help get you through a tough time. We are not in business to send people to collections or repo vehicles. This hurts both the credit union and the member.

Also, once you file for bankruptcy you will no longer be eligible for any loans offered by the credit union. However, you do have the option to pay outside the bankruptcy to maintain your good standing.

The motto of credit unions is “Members helping Members”. But this motto will not exist if members do not take their financial responsibilities seriously.

Call Ahead if Visiting

With some COVID restrictions still in place, when coming to the credit union, please call ahead so we can take care of your transactions ahead of time. This will also allow us to explain our current procedures as they may change based on CDC and Illinois Department of Health information.

Statement Fee - Please Read!!!    

Back on January 1, 2015, the Synergy Partners Credit Union began charging a $2.00 statement fee. Four years later, we are still receiving calls and questions regarding what this fee is. This fee will only be charged when a statement is required, by law, to be issued. We do apologize for this fee, but the rising costs for postage, envelopes and paper, along with regulatory requirements, have almost tripled our statement costs. You can avoid this fee by registering your account online and selecting the e-statement option. To sign up, please visit the following: www.shareteccu.com/synergypartners or visit our website, synergypartnerscu.org and click on the online banking link. Once you sign up for online access and enroll in E-statements, your statement will be sent directly to your online account for you to view and/or print. You will receive an email notification when your statement is ready. Also, if you decide E-statements are not for you, you can opt-out at any time to resume receiving paper statements. However, you will then be charged the $2.00 fee.

Holidays

July 5th – Independence Day

September 6th – Labor Day

October 11th - Columbus Day

Find possible events at Synergy Partners Credit Union that could have fees associated with them in the first column. Follow the row to see what the associated fee will be.

Service Fee Schedule
Effective January 1, 2021
Account Statement Reprint$5.00
Account Closing (within 90 days)$25.00
Account Research$20.00 hr.
ATM Card (Lost/Stolen)$6.00
ATM PIN Reminder$6.00
ATM Withdrawals$1.50
ATM Denials$1.00
ATM NSF Fees$28.00
Checking Account Request Denial$5.00
Copy of Cancelled Check$2.00
Credit Card Application Fee$25.00
Credit Card Limit Increase Request$25.00
Dormant Accounts (per qtr.)$10.00
Early W/D from Xmas Club$20.00
Late Loan Payment Fee$25.00
Loan Application Fee$25.00
Loan Payoff within 90 Days$25.00
Minimum Balance Fee Mo. (<$50)$5.00
Monthly Paper Statement Fee$2.00
Negative Account Balance$28.00

NSF Checks/Returned Check Fee

$28.00

Return Mail Fee

$3.00
Reopen account fee$20.00
Stop Payments (Checking/ACH)$25.00
Stop Payments (CU Checks)$25.00
Void Issued Check Fee$3.00

End of Month Closing Time

Please be aware that the credit union closes at 3:00pm on the last business day of each month. This is necessary to process month end closing and to ensure enough time in the event of any unforeseen issues.

Check Requests by Mail

Please be aware that when you request a check by mail it may take several days to receive it. A check must be in the mail 10 days before we can place a stop on it.

Office Information

SYNERGY PARTNERS CREDIT UNION

11615 S. Avenue “O”, Chicago, IL 60617
Phone: (773) 646-3000
Fax: (773) 646-5682

Apple and Android Apps now available

Online:
www.bsdc.onlinecu.com/synergypartners/

www.synergypartnerscu.org

Email: synergypartnerscu@sbcglobal.net

Office Hours: Monday-Friday 7am to 3:50pm

Andrew Malevitis – Chairman

Edward Harnisch – Vice Chairman

Brian E. Blaszak – President

Sonia Perez – Vice President

Margarita Padilla-Lizama – Operations Asst.