Privacy Policy
The Synergy Partners Credit Union is committed to protecting the privacy of our members. The following information describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members.
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications and other forms
- Information about your transactions with us
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions
We may disclose all of the information we collect, as described above, as permitted by law.
Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties:
- Non financial companies, such as consumer reporting agencies, data processors, check/share draft printers, plastic card processors, and government agencies.
Disclosure of Information to Parties That Provide Service to Us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to non-affiliated third parties for the purpose of processing and servicing transactions that you request or authorize.
We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of your credit union, follow your instructions as you authorize, or protect the security of your financial records.
To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell information we provide to other third parties.
Disclosure of Information About Former Members
If you terminate your membership with Synergy Partners Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Facts: What Does Synergy Partners Credit Union Do With Your Personal Information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- account balances and payment history
- credit history and credit scores
How?
All financial companies need to share member’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Synergy Partners Credit Union chooses to share; and whether you can limit this sharing.
Find a number of different reasons why Synergy Partners Credit Union could share your personal information down the first column. Then follow the row across to see whether the credit union shares your information & if you're able to limit the sharing.
| Reasons we can share your personal information. | Does Synergy Partners Credit Union share? | Can you limit this sharing? |
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| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
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| For our marketing purposes— to offer our products and services to you | No | We don't share |
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| For joint marketing with other financial companies | Yes | Yes |
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| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don't share |
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| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don't share |
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| For our affiliates to market to you | No | We don't share |
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| For non-affiliates to market to you | No | We don't share |
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Questions?
Call 773-646-3000 or go to synergypartnerscu.org
Read about who is providing this privacy notice.
| Who we are |
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| Who is providing this notice? | Synergy Partners Credit Union |
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Find common questions regarding how Synergy Partners Credit Union handles your personal information in the first column. Follow the row over to find the answer to the question.
| What we do |
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| How does Synergy Partners Credit Union protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
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| How does Synergy Partners Credit Union collect my personal information? | We collect your personal information, for example, when you: - Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit card
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| Why can’t I limit all sharing? | Federal law gives you the right to limit only: - sharing for affiliates’ everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. |
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| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
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Find common words you may see in a privacy policy in the first column. Follow the row over to see the definition to the word.
| Definitions |
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| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. |
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| Non-affiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. - SPCU does not share with non-affiliates.
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| Joint marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you. - SPCU’s joint marketing partner is TruStage Insurance protection products.
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